![]() Hours of Operation: 8:00 am - 8:00 pm Eastern Standard Time, Monday – Friday, excluding federal holidays. You can also report problems with CAC Smart Card functions, applets, or middleware, by emailing. ![]() Ĭall the DMDC Support Center (DSC): (800) 477-8227 - available 24/7 After you dial, follow the voice prompts to select technical support. Please visit ID Card Office Online at: or contact the Appointment Scheduler mail box. For questions related to DEERS data, the information on SCRA certificates, a service member's status, or military service contacts, please call the DMDC DEERS Support Office (DSO) at 1-80.įor RAPIDS Site Locations and Appointments Please follow the link to enter the website. ![]() įor Servicemembers Civil Relief Act (SCRA) If your question is not answered sufficiently, please contact us via email, phone, or fax at the following: Do you have questions or comments about the Common Access Card (CAC) or Uniformed Services ID Card that were not addressed on this website? View the most Frequently Asked Questions (FAQs).
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